Next Generation Idea-to-Launch platform

We offer companies a structured and easy way to put customers in the center of decision-making at any stage of the project life cycle.

Customer Empowered Business™

By observing and understanding real customers interact with an object, you ensure faster time to market, better market-fit and lower development costs. Basing your decisions on your customers provides a clear guideline to silence internal discussions, questions and doubts.

IDEATION

IDEATION

CONCEPT

CONCEPT

BUILD

BUILD

LAUNCH

LAUNCH

MONITOR

MONITOR

IDEATION

Develop ideas and build hypotheses by understanding
the core needs of your customers.
UserTribe provides inspiration, ideas and analysis.

CONCEPT

Ensure you only spend resources on ideas
and concepts which fit your customers’ needs.
UserTribe helps you validate or kill concepts and hypotheses with your customers.

BUILD

Continuously test your solutions on customers while you build them.
UserTribe gives you insights to iron out kinks whether you have a sketch or a
fully-functioning beta version.

LAUNCH

You are ready to launch – let’s ensure the customers like what you send into the market.
UserTribe helps you launch with confidence by
providing a last polish on your solution.

MONITOR

The customers’ requirements and desires are constantly changing – you need to stay on top of the experience they have on your solutions.
UserTribe benchmarks your products, campaigns and websites against your competitors and helps ensure your
solutions are optimized for your customers.

Become a UserTriber and access updated resources from authorities in customer experience

Customer Success

The UserTribe customer success team is comprised of specialists who understand how to steer behavior into commercial success. While conducting over 25,000 tests a year, the customer success team picks up best practices from all industries with one goal in mind- your success. Lean on our expertise and let us advise you.

  • Comprehensive presentations with actionable reports
  • A team that will watch hours of videos, analyze data and edit clips so that they are digestible for you
  • Experts in human behavior who are always willing to lend a helping hand

Do less, more often

What many entrepreneurs and businesses such as AirBnB and Amazon understand is that they need to involve their customers along the ride – not just before launch. It’s about the small decisions and feedback loops as well as the ability to remain agile to customers’ needs. Big data can tell you the ‘what’ but during development the ‘why’ is often much more important – that is what UserTribe provides through our small, targeted data.

ACTIONABLE

ACTIONABLE

SEGMENT

ANY SEGMENT

EXPEDITE

48 HOURS

Actionable

Your partnership with the UserTribe platform
will provide you with small data to empower decision making.
By working with the customer’s everyday experiences, our platform allows you
to be agile and take immediate action at every step of the development process.

Any Segment, Any Market, Worldwide

Whether you are looking for engineers in a niche Asian market
or 4-8 year old kids in the US with an affinity for
your product - we can locate them.
Any customer, any demographic in any market in the world.

48 hours delivery

Fast-track your business
with insight reports delivered to you within 48 hours.
Set your next phase of development into motion with data that is fine-tuned
to the wants and needs of your customers.

How do we do it?

  • WE RECRUIT

    Our smart recruiting system is activated to recruit target group. We will identify and recruit any target group in any market.

  • WE RECORD

    Our proprietary platform records the target group interacting with stimuli using UserTribe methodology. Our platform records the target group interacting with stimuli in their own surroundings.

  • WE ANALYSE

    Our Tribe of trained anthropologists and behavioral specialists analyse the video materials. We highlight and tag key events in the recordings and synthesise the findings into actionable insights.

  • WE DELIVER

    We deliver a report with actionable insights and host all video material. The report is a synthesized report of key actionable findings. Hosted fully tagged video recordings of the target group.

Trusted by the best

We can help you become
Customer Empowered

Build your hypotheses by identifying the core needs of your customers.
UserTribe provides inspiration, ideas and analysis.