The Experience Data Platform

Make every touchpoint an experience.

Deliver unparalleled experiences on the pioneering end-to-end customer platform.

Welcome to the pioneering real-world testing platform

UserTribe is the end-to-end customer experience platform for enterprises. We connect the people who make things with the people who use things. Our goal is to create a new way of working where customers are seamlessly integrated into every decision a company makes across the project lifecycle.

Experience the benefits of customer insights across the project lifecycle.

IDEATION

CONCEPT

BUILD

LAUNCH

MONITOR

Improve Your Decision Making

1

Real people

We recruit real people from your specific target market(s) to participate remotely in individual customer sessions.
2

Automated processing

We use the latest technology to transcribe each session, find semantic patterns, and analyze facial expressions.
3

Anthropological analysis

Our specialists analyze each customer session and identify patterns in language and behavior, rooted in a cultural context.
4

Superior insights

Our final report presents our high level findings including thick data patterns, quantitative scoring, and representative quotes.
HOW WE WORK

Trusted by the best

UserTribe by the numbers

1100

Behavioral specialists employed from all over the world

32000

Customer sessions conducted

76

Markets and nationalities involved in our studies
UT-illustration-indigo-1
Recruitment of research participants from anywhere in the world.
From client input to customer output in days.
Flow test of mockups, wireframes, prototypes and platforms by target users.
Understanding of thoughts, motivations, behaviors and worldviews of target market.
Enrichment of thick, qualitative data with quantitative scores and benchmarking.
Customer data securely stored by us in the cloud for you to access when needed.
Identify new business opportunities with prospective trend analysis.

A robust platform with a simple promise

We are the customer centricity experts. Customer centricity means involving the right customers into your processes at the right time and at high frequency during the entire project life cycle to ideate, design, create and deliver great experiences. We are here to help bring customers into you work processes, making your organization more customer-centric.

It's never too soon to involve your customers

Use our platform to find inspiration, validate concepts, test prototypes, prepare for launch, and monitor existing solutions.