We offer companies a structured and easy way to put customers in the center of decision-making at any stage of the project life cycle.
By observing and understanding real customers interact with an object, you ensure faster time to market, better market-fit and lower development costs. Basing your decisions on your customers provides a clear guideline to silence internal discussions, questions and doubts.
IDEATION
CONCEPT
BUILD
LAUNCH
MONITOR
The UserTribe customer success team is comprised of specialists who understand how to steer behavior into commercial success. While conducting over 25,000 tests a year, the customer success team picks up best practices from all industries with one goal in mind- your success. Lean on our expertise and let us advise you.
What many entrepreneurs and businesses such as AirBnB and Amazon understand is that they need to involve their customers along the ride – not just before launch. It’s about the small decisions and feedback loops as well as the ability to remain agile to customers’ needs. Big data can tell you the ‘what’ but during development the ‘why’ is often much more important – that is what UserTribe provides through our small, targeted data.
ACTIONABLE
ANY SEGMENT
48 HOURS
Our smart recruiting system is activated to recruit target group. We will identify and recruit any target group in any market.
Our proprietary platform records the target group interacting with stimuli using UserTribe methodology. Our platform records the target group interacting with stimuli in their own surroundings.
Our Tribe of trained anthropologists and behavioral specialists analyse the video materials. We highlight and tag key events in the recordings and synthesise the findings into actionable insights.
We deliver a report with actionable insights and host all video material. The report is a synthesized report of key actionable findings. Hosted fully tagged video recordings of the target group.
