“UserTribe have been a professional and competent partner in the process, ensuring a timely and high quality customer insights package.”

”When you have experienced the value of getting unfiltered, honest feedback from your customers, working without it feels like being blindfolded.”

”Testing a solution with customers is really worthwhile. I truly believe that it is a way of moving forward for all companies, trying out new things in close cooperation with the ones who are actually going to use the solution.”

“UserTribe has a solid understanding of business, and the fact that a project extends broadly across the organization and thus will have several different KPIs. All meetings and evaluations are thoroughly prepared and the dialogue is constructive.”

“At UserTribe you’re meeting a top professional team. The setup works flawlessly, and you get insights that you can really use in the following project development”

“We’re working with UserTribe on recurring usertests of our new project. It makes for surprises, but we get them early in the process where it is important to have them, that is before we start developing anything.”

“Our customers’ understanding very often differs from our own. We continuosly test and adjust our beta version to ensure that we will also go for the low-hanging fruit.”

“We work with UserTribe on both our Danish and Swedish site in order to gain valuable insight into our customers’ behaviour. We can definitely recommend UserTribe”.

“It’s a good idea to involve customers as early as possible. You are offered golden opportunities already before launching a project. Customer involvement is useful in so many contexts.”

“With UserTribe you can learn about customer behaviour fast and effectively. Instead of discussing a solution, we’re letting customers test it. That way we gain insight on how to optimize conversion and customer experience.”

“Discussions easily come to a stalemate – that’s why a fresh look at our digital solutions is perfect. Today we make decisions based on real insights, not our own beliefs.”

“The customer involvement identified a number of essential areas that needed to be rethought and redesigned to increase the value of our solution. Costs were small compared to what it would have cost to solve the problems in a fully developed solution.”

“To realize your full sales potential, it is important to know the customer life cycle. With that knowledge you can offer the customers your product exactly when they are needing it.”

“Customer involvement is a set part of our development. That way we ensure that our projects are functional and convert optimally. It’s essential for us to get insights into our customers’ behaviour. We never do anything without involving customers.”

”Including customers is essential for creating a good solution. We know that even small changes can have a major impact on conversion and sales.”

“This has given us valuable advice and powerful arguments that we have been able to present to the Executive Board; these are not our internal beliefs, but actual people who have given us actual insights into how we can offer them more.”

”Working with UserTribe we get valuable knowledge about customer behaviour and navigation on our site. We can use that to improve both the user experience and purchase flows, which is essential for an online business like us.”

“By involving customers and optimizing our systems for their behavior and needs, we expect that they will have a better experience and greater customer satisfaction. It also provides a positive awareness in the organization about customer needs.”

“With the results of the customer involvement in our hands, we can develop a strategic action plan that ensures that customer experiences form the basis for our ongoing development of sundhed.dk”

“Gaining valuable customer insights early in the development process has helped us figure out what to prioritize and focus on.”