End to End
One platform streamlining the workflow from creating, analysing, storing and sharing experience data and insights.
Discover your level of Customer Centricity now!
Curious to see how well you integrate customers in your mindset and way of working?
Trusted by the best global brands and start-ups
Why UserTribe?
Ease of Work
Designed by specialists for specialists to make it easier and more efficient to build great insights.
Time to Insights
Accelerate time to insights by a 2 – 4 multiplier enabling you to scale the production of quality insights to meet the rising demand for customer empathy.
Business Impact
Great insights that are easy to share enable you to inform more decision-making with customer empathy to increase business impact.
The platform to great experiences
UserTribe is all about empathy! We help our clients understand their customers at a deeper level to consistently improve and deliver eminent customer experiences.
But why do we believe empathy is so important to succeed as a business today? What is a nugget? And how does it enable you to understand your customers better?
One platform to cover all your needs
Intelligent
Study Builder
No matter your experience with user testing, the UserTribe platform can help you build the perfect study from task design templates to suggestions for improved question formulation.
Recruit
Participants
With the UserTribe platform you are free to choose how you want to recruit participants. Tap into global panels of testers, recruit your own or build an exclusive panel for your business only.
Capture
Experiences
Test any experience from digital prototypes to physical products with perfect video and audio capture on desktop and mobile.
Analysis
Engine
Transform unstructured data to experience data at the blink of an eye by auto transcribing, auto tagging, sentiment and emotional analysis. All ready for you in searchable nuggets.
Insights
Hub
All your experience data and insights in one place. Create and share the right insights with the right people, at the right time supported by showreels that showcase the customer experience. Make your insights matter!
Let us take you through the platform.
What our customers say
"
The Insights Hub on the UserTribe Platform is very important as a customer knowledge pool prolonging the value of our experience date by allowing me to search new topics and discover new ideas.
"
With the Insights Hub, I am able to discover patterns across usability testing and interviews and share insights more easily across my organization - resulting in stronger impact
"
I have the freedom to work independently from anywhere, still without renouncing teamwork. Through the platform I can ask for advice and get immediate feedback on my work, it feels like being in an office surrounded by helpful colleagues!
The tools to accelerate every step in the user research workflow
Auto Transcription
Data is auto-transcribed in local language and listed according to your task design.
Instant Translation
Translate +140 local languages to English at the touch of a button – ready for presentation.
Emotional Analysis
Discover the emotional patterns by emotional analysis of your observations.
Auto Tagging
Quotes and observations from your analysis are automatically processed for topic tagging
Search and Filter
Find the relevant data and insights or discover new by easy search and filtering.
Create and Share
Communicate the relevant insights at the right time, at the right place, and in the right format.
Curious? Book a 30 min demo to try for yourself
Trusted by the best
Free whitepaper on Digital Transformations with human insights
84% of all digital transformations fail. Discover how a more human perspective driven by UX and Insight Professionals can turn transformations into success.
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Request demo
Spend 30 mins with a specialist peer and let them demo the UserTribe platform so you can experience it for yourself.
Request demo
Spend 30 mins with a specialist peer and let them demo the UserTribe platform so you can experience it for yourself.
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Built with love in Copenhagen
All rights reserved.
Langebrogade 4
1411 Copenhagen
Denmark
77 Exeter Street 2604
02116 Boston, MA
USA
41 Luke Street
EC2A 4DP Shoreditch London
United Kingdom
Phone: +45 7734 8685
CVR no. 33510608