A growing collection of informative & educational blog posts

The power of the Experience Nugget: A tool for handling rich data
Customer Research: The impact of culture
A big step closer to your customers with contextual search
Ansvarlige Danskere er klar til at redde dansk retail – hvis de får lov!
Following the behaviour of your customers will separate the winners from the losers
As Global Payments stare at a negative decline – new opportunities arise
Remote testing can still deliver the insights you need in these times By Gregers Mikkelsen, CMO UserTribe
Your customers will change behaviour due to COVID-19 – how will you prepare your business?
How two experts avoid bias in Customer Research
When UX is no longer about the users
There’s a reason we don’t say “The boss is always right.”
7 product disasters that could’ve been saved
How companies use customers to build sustainable growth
6 lessons in customer-centricity we learned from our customers
Customer Transformation: lofty goals, big successes
Does anybody have a map?
Empathy in marketing: how design thinking leads to new insights

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