Cookie Policy

We here at UserTribe A/S take your privacy very seriously. This is the Cookie Policy for explaining which types of cookies are being used. Cookies do not harm your computer and are helping us to improve your experience.
What are cookies?
As is common practice with almost all professional websites, this site uses cookies that are used to improve your experience. Cookies are a small text files that are stored temporarily on your device through your web browser. Cookies can be used to store certain preferences of a website (e.g. you don’t have to login every time you visit the site) or track if you have visited that site before. Cookies cannot harm your device and are managed by your web browser (Google Chrome, Mozilla Firefox, Edge etc.)
How & why we use cookies?
We use cookies for a variety of reasons described below in the text. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.
There are many different types of cookies, here are the ones UserTribe uses:
__hsscHubSpot cookie. This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.30 minutes


HubSpot cookie. This cookie is active once user clicks agrees with our cookie policy. This cookie collects information about how visitors use the website, for instance which pages visitors go to most often etc. These cookies don’t collent information that identifies a visitor.  All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.13 months


HubSpot cookie. Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.End of session


Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.365 days


Google Analytics cookie. Used to throttle request rate.1 minute


­Facebook cookie. This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.


End of session


HubSpot cookie. This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.13 months


Google Analytics cookie.  Used to distinguish users.24 hours


Google Analytics cookie. Used to distinguish users.2 years
intercom-id-[app_id]Anonymous visitor identifier cookie. As people visit the site, they’ll get this cookie.9 months
intercom-session-[app_id]Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from taht moment. The user can access their conversations and have data communicated on logged out pages for 1 week.1 week


More information

If there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features that we use on our site.

However, if you are looking for more information, you can contact us by emailing to