"
The Insights Hub on the UserTribe Platform is very important as a customer knowledge pool prolonging the value of our experience date by allowing me to search new topics and discover new ideas.
Discover your level of Customer Centricity now!
Curious to see how well you integrate customers in your mindset and way of working?
One CX platform to support every step in your workflow
Study Builder
No matter your experience with user testing, the UserTribe CX platform can help you build the perfect study, from task design templates to suggestions for improved question formulation. With the study builder you can:
- Task Design Templates
- Design your own studies
- Preview as a tester
Study Builder
No matter your experience with user testing, the UserTribe CX platform can help you build the perfect study, from task design templates to suggestions for improved question formulation. With the study builder you can:
- Task Design Templates
- Design your own studies
- Preview as a tester
Recruit Participants
With the UserTribe experience platform, you are free to choose how you want to recruit participants. Tap into global panels of user testers, recruit your own, or build an exclusive panel for your business only. Recruit lets you:
- Access a global panel of user testers
- Recruit your own user testers
- Build your own exclusive panels
- Remove the time-consuming aspect of recruiting user testers
Recruit Participants
With the UserTribe experience platform, you are free to choose how you want to recruit participants. Tap into global panels of user testers, recruit your own, or build an exclusive panel for your business only. Recruit lets you:
- Access a global panel of user testers
- Recruit your own user testers
- Build your own exclusive panels
- Remove the time-consuming aspect of recruiting user testers
Capture Experiences
Test any customer or user experience, from digital prototypes to physical products, with perfect video and audio capture on desktop and mobile. Get the full picture for your analysis with the Capture tool:
- Digital and physical experiences
- Video and audio capture
- Desktop and mobile
- Capture speech and emotions
Capture Experiences
Test any customer or user experience, from digital prototypes to physical products, with perfect video and audio capture on desktop and mobile. Get the full picture for your analysis with the Capture tool:
- Digital and physical experiences
- Video and audio capture
- Desktop and mobile
- Capture speech and emotions
Analysis Engine
Transform unstructured data to experience data at the blink of an eye by auto-transcribing, auto-tagging, sentiment, and emotional analysis. All ready for you in searchable insight nuggets that make insights easy to access, communicate and share.
- Auto transcription and tagging
- Sentiment and emotional analysis
- Easy search & filter
Analysis Engine
Transform unstructured data to experience data at the blink of an eye by auto-transcribing, auto-tagging, sentiment, and emotional analysis. All ready for you in searchable insight nuggets that make insights easy to access, communicate and share.
- Auto transcription and tagging
- Sentiment and emotional analysis
- Easy search & filter
Communicate & Impact
Create and share the right experience data and customer insights with the right people, at the right time, supported by showreels that showcase the customer experience. Make your CX insights matter!
- All experience data and CX insights in one digital library
- Create insights supported by customer showreels
- Share from anywhere, at anytime
Communicate & Impact
Create and share the right experience data and customer insights with the right people, at the right time, supported by showreels that showcase the customer experience. Make your CX insights matter!
- All experience data and CX insights in one digital library
- Create insights supported by customer showreels
- Share from anywhere, at anytime
Curious? Book a 30 min demo to try for yourself.
What our customers say
"
In Novozymes, we like to work agile, which is why UserTribe’s speed of delivery and global reach is a great fit for us. It allows us to keep up momentum in our development process, and reach each and every consumer segment we need at the same time.
"
I can now work with data in a much more structured way making it easier to identify insights. Overall, I deliver better work because it allows me to spend more time on in-depth data analysis.
The tools to accelerate every step in your workflow
Data Upload
Produce and upload your own audio recordings and video files for storing and analysis.
Auto transcription
Data is auto-transcribed in your local language and listed according to your task design.
Instant translation
Translate +140 local languages to English at the touch of a button – ready for presentation.
Emotional analysis
Discover the emotional patterns throughout the customer journey by emotional analysis of your observations.
Auto tagging
Quotes and observations from your analysis are automatically processed for topic tagging
Search and filter
Find the relevant data and insights, or discover new insights by easy search and filtering.
Create and share
Communicate the relevant insights to your team members, at the right time, at the right place, and in the right format.
Sounds interesting? Let us take you through the platform.
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