Remote CX testing has never been easier

The customer and user experience platform designed by specialists to make it easier and more efficient to produce, store, and share great CX insights and customer feedback in real-time.

One CX platform to support every step in your workflow

Study Builder

No matter your experience with user testing, the UserTribe CX platform can help you build the perfect study, from task design templates to suggestions for improved question formulation. With the study builder you can: 

  • Task Design Templates
  • Design your own studies
  • Preview as a tester

 

Study Builder

No matter your experience with user testing, the UserTribe CX platform can help you build the perfect study, from task design templates to suggestions for improved question formulation. With the study builder you can: 

  • Task Design Templates
  • Design your own studies
  • Preview as a tester

 

Recruit Participants

With the UserTribe experience platform, you are free to choose how you want to recruit participants. Tap into global panels of user testers, recruit your own, or build an exclusive panel for your business only. Recruit lets you: 

  • Access a global panel of user testers
  • Recruit your own user testers
  • Build your own exclusive panels
  • Remove the time-consuming aspect of recruiting user testers

 

Recruit Participants

With the UserTribe experience platform, you are free to choose how you want to recruit participants. Tap into global panels of user testers, recruit your own, or build an exclusive panel for your business only. Recruit lets you: 

  • Access a global panel of user testers
  • Recruit your own user testers
  • Build your own exclusive panels
  • Remove the time-consuming aspect of recruiting user testers

 

Capture Experiences

Test any customer or user experience, from digital prototypes to physical products, with perfect video and audio capture on desktop and mobile. Get the full picture for your analysis with the Capture tool: 

  • Digital and physical experiences
  • Video and audio capture
  • Desktop and mobile
  • Capture speech and emotions

 

Capture Experiences

Test any customer or user experience, from digital prototypes to physical products, with perfect video and audio capture on desktop and mobile. Get the full picture for your analysis with the Capture tool: 

  • Digital and physical experiences
  • Video and audio capture
  • Desktop and mobile
  • Capture speech and emotions

 

Analysis Engine

Transform unstructured data to experience data at the blink of an eye by auto-transcribing, auto-tagging, sentiment, and emotional analysis. All ready for you in searchable insight nuggets that make insights easy to access, communicate and share.

  • Auto transcription and tagging
  • Sentiment and emotional analysis
  • Easy search & filter

 

Analysis Engine

Transform unstructured data to experience data at the blink of an eye by auto-transcribing, auto-tagging, sentiment, and emotional analysis. All ready for you in searchable insight nuggets that make insights easy to access, communicate and share.

  • Auto transcription and tagging
  • Sentiment and emotional analysis
  • Easy search & filter

 

Communicate & Impact

Create and share the right experience data and customer insights with the right people, at the right time, supported by showreels that showcase the customer experience. Make your CX insights matter!

  • All experience data and CX insights in one digital library
  • Create insights supported by customer showreels
  • Share from anywhere, at anytime

 

Communicate & Impact

Create and share the right experience data and customer insights with the right people, at the right time, supported by showreels that showcase the customer experience. Make your CX insights matter!

  • All experience data and CX insights in one digital library
  • Create insights supported by customer showreels
  • Share from anywhere, at anytime

 

Curious? Book a 30 min demo to try for yourself.

 


What our customers say

"

The Insights Hub on the UserTribe Platform is very important as a customer knowledge pool prolonging the value of our experience date by allowing me to search new topics and discover new ideas.

Balazs Horvath, Chief of Staff at Beema Insurance
"

In Novozymes, we like to work agile, which is why UserTribe’s speed of delivery and global reach is a great fit for us. It allows us to keep up momentum in our development process, and reach each and every consumer segment we need at the same time.

Clemens Heikaus, Head of Microbial Cleaning, Novozymes
"

I can now work with data in a much more structured way making it easier to identify insights. Overall, I deliver better work because it allows me to spend more time on in-depth data analysis.

Trine Frederiksen, Customer Insights Specialist

The tools to accelerate every step in your workflow

Digital library

One repository for all your experience data and CX  insights.

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Data Upload

Produce and upload your own audio recordings and video files for storing and analysis.

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Auto transcription

Data is auto-transcribed in your local language and listed according to your task design.

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Instant translation

Translate +140 local languages to English at the touch of a button – ready for presentation.

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Sentiment analysis

Quotes are automatically analysed for sentiment.

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Emotional analysis

Discover the emotional patterns throughout the customer journey by emotional analysis of your observations.

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Auto tagging

Quotes and observations from your analysis are automatically processed for topic tagging

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Search and filter

Find the relevant data and insights, or discover new insights by easy search and filtering.

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Create and share

Communicate the relevant insights to your team members, at the right time, at the right place, and in the right format.

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Sounds interesting? Let us take you through the platform.

 


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Want to know more?

 

Talk to our experts.

Want to know more?

 

Talk to our experts.

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Built with love in Copenhagen
All rights reserved.

 

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United Kingdom

 

Phone: +45 7734 8685
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