A growing collection of informative & educational blog posts

Three Solutions for Customer-Centric Product Development
Maximizing the Impact of Customer Insights
Four Major Data Challenges that Devastate Business Impact
What the anthropologist can do for your business
Designing unmoderated studies for success
Mastering the human perspective
The power of the Experience Nugget: A tool for handling rich data
Use the insight of your customers
Customer Research: The impact of culture
A big step closer to your customers with contextual search
Ansvarlige Danskere er klar til at redde dansk retail – hvis de får lov!
Following the behaviour of your customers will separate the winners from the losers
As Global Payments stare at a negative decline – new opportunities arise
Remote testing can still deliver the insights you need in these times By Gregers Mikkelsen, CMO UserTribe
Your customers will change behaviour due to COVID-19 – how will you prepare your business?
How two experts avoid bias in Customer Research
When UX is no longer about the users
There’s a reason we don’t say “The boss is always right.”
Seven product disasters that could’ve been saved
How companies use customers to build sustainable growth
6 lessons in customer-centricity we learned from our customers
Customer Transformation: lofty goals, big successes
Does anybody have a map?
Empathy in marketing: how design thinking leads to new insights

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