Experience your business through the eyes of your customers
Do you know how customers experience doing business with you? If not, perhaps now is the time. Getting to know your customer is the most essential element of optimization and increased revenue.
There is a significant interaction between the context that your customer is in, and their behavior towards purchase. Knowing that behavior will enable you to better target potential customers in a specific context.
How UserTribeTM can assist
UserTribeTM conduct behavioral analyses to involve your customers in discovering your full potential. This allow for us to uncover what is requested both online and offline by your customers, and thereby create a synergy that will utilize your potential. We assist you in analyzing flows and omnichannels to raise your conversion rate.
The costumer in your physical store might not be the same customer as the one that buys your products online. By exploring your customer journey, you will be able to better target your wholesale group and offer them the service, design and products, that will make them willing to buy. Through customer insights, we can determine what stops them in either your physical or online store, and thereby raise your conversion rate. With our help, you can make better decisions for your customers and create a better alignment between your physical and digital framework.