In the Hearing Aid Industry
Stay human with on-demand customer insights on a global scale.
UserTribe is pioneering a new way of integrating customers into your organization’s work processes. Our next gen platform helps you increase knowledge, improve decision-making, and stay competitive.
Our Hearing Device Industry Partners
Where do we fit in?
We place customers into every phase of your digital or physical product development process.
We help you understand where your customers experience frustration across all channels.
Better understand why potential customers choose another solution and what they value most.
“The whole process from ‘I have an idea, can you help me?’ to actually getting results and insights we can act upon was really smooth. It would have taken us ages to do that.”
— Juan Jose Romano, Product Manager at ReSound
How ReSound Refreshed their Relief App with Real Customers
When ReSound needed to gain insights within a hard to reach target group, UserTribe connected them to over thirty people living with varying degrees of tinnitus. We conducted an explorative study on the expected and perceived value of the Relief app among new users. With these new insights, the Relief product development team has a clear roadmap forward.
an unbiased study based on your strategic goals or current project.
testers from within the desired target demographic, no matter how specific.
data from each user via our own proprietary platform.
the data, extracting key insights, patterns, and unique perspectives.
a final report summarizing our analysis and specific recommendations.
We do all this within a week.
Expert customer centricity adviser
Jan Kral, formerly of Oliver Wyman, is experienced in collaborating with strategic leaders across many industries. At UserTribe, he is the lead adviser on how to structure an optimal fit between hearing aid companies and UserTribe.