Research proves that in most businesses there is a blind spot: What businesses deliver is not what their customers actually want or need.
With UserTribe’s on demand platform you gain access to an innovative way of working strategically with behavioral customer insights.
Each full service experience starts with the Discovery Process, in which we map out opportunities and gaps in your current process.
Next, we address those opportunities and gaps through neutral, unbiased Insights into the actual behavior and needs of your customers.
Finally, we enable you to Integrate & Secure learnings from the Insights phase into your organization, thus ensuring the best strategic and operational outcome across all your departments and business lines.
UserTribe’s services form a natural, fast, and flexible part of your processes, enabling you to accelerate development and solve business questions and strategic challenges.
Our rapid, honest method empowers your business to meet customer needs and deliver high quality projects. Every time. And that is Customer Empowered Business.
Are you ready to become customer empowered?
Discover gaps with great business potential
Experience your business through the eyes of your customers
Learn how and why potential customers do business with your competitors
Integrate learning across your entire business
Kill internal discussions and make wiser, faster business decisions
The UserTribe Process
Starting with the Discovery phase, in which we map out opportunities and gaps in your current processes and create roadmaps. We also take a look at best and bad practices from your industry. Based on this groundwork, we set KPIs.Learn more
In the Insights phase, we conduct behavioral research with your target group based on the roadmaps and task designs that our specialists develop especially for you. We gather insights into actual customer behavior and needs.Learn more
Integrate & secure
Finally, in the Integrate & Secure phase, we enable you to integrate and secure the implementation of the learnings and best practices that we provide you with, across all your departments and business lines.Learn more